Our personal car loans provide many options, so you’re the one in control.
How to apply?
Choose your car from a participating Power Alliance Finance dealer
Visit your chosen Power Alliance Finance Dealer and pick the car you want from their range of makes and models.
Choose the car loan option suited to you
Choose between a personal or business car loan. You can select your payment frequency, the term of your loan, your deposit amount, or a balloon payment.
Start your application
Talk to your Power Alliance Finance dealer and get the application process underway!
Frequently asked questions
Power Alliance Finance works closely with our Power Alliance Dealer network to provide a personalised service, helping you answer any questions you may have. Speak to the Business Manager at your local participating dealership for information about financing your next vehicle.
We’ve created a checklist for you before you head into the dealership.
Power Alliance Finance offers loans ranging from 12 to 84 months in length, subject to Power Alliance Finance policy and approval, with a variety of flexible payment options. While all loans run on a monthly billing cycle, we offer the flexibility of weekly, fortnightly or monthly payments.
Power Alliance Finance works hard to try to ensure you always get the best service from us. If there’s something about our products or services that you aren’t happy with, then let’s work together to see if we can resolve it quickly and easily using the following process:
Step 1. Let us know
Email us at complaints@poweralliancefinance.com.au or call a Customer Solutions Representative on 138 100 between 8:30am – 7:00pm (EST) Monday to Friday. All matters are dealt with seriously and are treated in total confidence. We will aim to resolve your complaint to your satisfaction as soon as possible.
Step 2. Escalation to our Internal Dispute Resolution team
If we are unable to resolve your complaint within five business days, then the matter will be escalated to our Internal Dispute Resolution (IDR) team.
The IDR team will:
- Conduct a more detailed investigation into your complaint
- Keep you informed of the resolution process
- Answer any of your questions
- Aim to resolve the complaint promptly, and consistently
The IDR team can be contacted at any time by:
Mail: IDR Manager
Power Alliance Finance
PO Box 9215
Scoresby VIC 3179
Email: complaints@poweralliancefinance.com.au
Step 3. Seek an external review
If you aren’t satisfied with the outcome of your complaint after taking Steps 1 and 2, you may lodge a dispute with the Australian Financial Complaints Authority (AFCA). AFCA is an external independent impartial body that has been set up to resolve financial services disputes. There is no charge for this service.
The Australian Financial Complaints Authority can be contacted by:
Phone: 1800 931 678
Mail: Australian Financial Complaints Authority
GPO Box 3
Melbourne VIC 3001
Email: info@afca.org.au
Web: afca.org.au
For more information please refer to our Customer Complaints Policy.
Power Alliance Finance only provides finance for motor vehicles purchased through a licensed motor dealer.
It’s an interest rate that’s tailored to you. Instead of taking a one-size-fits-all approach, we use your credit score and other relevant criteria determined by us to calculate a rate that’s tailored for you. It doesn’t matter who you are, the same transparent and trusted process applies.
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Disclaimer
Approved applicants only. Terms, conditions, fees, charges & lending criteria apply. Power Alliance Finance is a division of Australian Alliance Automotive Finance Pty Limited ABN 63 002 407 703, Australian Credit Licence 513747.
^Lower monthly repayments compared to a similar term with equivalent balloon final payment. Total interest charges will be higher if a balloon final payment is selected.
Target Market Determinations are available here.
