For consumer loans, provide evidence of loss of employment or reduction of income. Acceptable options include:

1. Separation certificate (termination of employment)
2. Evidence of employment contract not being renewed
3. Jobseeker Payment / Newstart application or evidence of payments
4. A recent payslip dated within the last three months
5. 2 consecutive months of bank statements
6. Any relevant medical certificates

For commercial loans, provide evidence of direct or indirect impacts to business.

Apply online to start the process.

Provide all documentary evidence, e.g. a current Statement of Cash Flows, Profit & Loss Statement, Balance Sheet

Apply online to start the process.

Power Alliance Finance is committed to assisting customers, especially during this challenging time. We understand the evolving COVID-19 situation is affecting our customers and we are here to help.

Should you lose your employment because of COVID-19, you may be eligible for financial support. 

Apply online to start the process.

If your business has been forced to close due to COVID 19, you may be eligible for financial support.

Apply online to start the process.

We review and assess each customer’s needs on a case-by-case basis and our goal is to provide responsible and sustainable solutions that meet an individual’s needs.

If you have been affected by COVID-19, you may be eligible for financial support.

There are some general guidelines that will apply if you defer your payments:

• The specifics of your loan will change i.e. the term and/or payment amount, and this will be communicated to you in writing
  
• Interest will continue to be charged on the loan during the deferred period

Apply online to start the process.

If you are currently paying above your repayment amount, you can simply stop paying the additional amount and revert to your advised payment amount. You do not need to call or email us as long as you are maintaining your payments.

If you are not paying above your repayment amount, you will need to apply for hardship.  We review and assess each customer’s needs on a case-by-case basis however if you change your payment amount the following general guidelines will apply:

• The specifics of your loan will change i.e. the term and/or payment amount, and this will be communicated to you in writing
  
• Interest will continue to be charged on amended or deferred loans

Apply online to start the process.

In terms of your repayment history, if you maintain your payments under the hardship arrangement then this will not affect your credit file.